



As an added benefit, you can also centralize logs for network appliances, allowing you to isolate the source of issues across an entire ecosystem of devices. Modern tools can store large amounts of logs from client computers and allow fast and complex searching so you can triangulate issues quickly and effectively. Log Collection and Analysis: Centralized logging has been a necessity for large, growing fleets of devices.Line of Business: Traditionally Mac-focused solutions that automate various business functions.
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This includes traditional Mac including tools as well as those built for iOS.

DEP Splash Screens and Help Menus: Tools that make the DEP and service desk process more user friendly by providing more information to users.So while the Mac server is listed, consider cloud options, for optimal customer retention. Nothing will get your hard-earned customers to fire you faster than an email outage. But most businesses aren’t going to want anything to do with the repercussions of potential downtime that can happen on a mail server. Collaboration Suites: Once upon a time, a Mac server was great for shared calendars, contacts, and email.CRM: Mac-friendly tools used to track contacts and communications with those contacts.The flexibility to restore a device from a backup when needed is one of the most important things to keep costs at a manageable level and put devices back into the hands of customers in an appropriate time frame. Backup: I highly recommend bundling or reselling some form of backup service to your customers, whether home, small business, or large enterprises.Automation Tools: Scripty tools used to automate management on the Mac.Antivirus: Solutions for scanning Macs for viruses and other malware.A brief explanation of each category, being as follows: Do you use something that isn’t on this list? Comment it and I’ll try and add it! In order to remain vendor agnostic I am trying to list solutions in alphabetical order by category. The following is a list of common tools used to manage Apple devices.
